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Payout Discrepancy Detected

Overall channel payouts differ from Hostaway payouts by more than 0.5%. Please review reservation details below.

Total Revenue

$36637.83

+20.1% from last month

Bookings

+2021

+180.1% from last month

Vacancy Rate

12.5%

-2% from last month

Avg. Nightly Rate

$129.50

+5.2% from last month

Trend Analysis

Showing revenue and bookings for the last 7 months.

Vacancy Report

All Locations - July 2024

Channel Comparison

Gross vs Costs vs Net payouts across channels

Cost Breakdown

Gross split into Accommodation, Fees, etc.

Owner View

Owner's Share

$21,040.00

80% of Net Payout

Property Manager's Share

$5,260.00

20% of Net Payout

Recent Reservations

A list of the most recent bookings.

Guest	Channel	Amount	Status
John Doe $250.00	Airbnb	$250.00	Confirmed
Jane Smith $150.00	Booking.com	$150.00	Pending
Sam Wilson $350.00	Direct	$350.00	Confirmed
Lisa Ray $450.00	seecom/Ibex	$450.00	Cancelled
Mike Johnson $120.00	Airbnb	$120.00	Confirmed

Smart Discrepancy Detection

Use AI to summarize financial discrepancy reports and highlight key issues.

Financial Discrepancy Report - June 2024

Generated on: 2024-07-01

1. Mismatched Booking Revenue:
   - Booking.com record #BCOM-789: Listed as $450. Internal system shows $420. Potential cause: Unrecorded discount.
   - Airbnb record #AIR-123: Listed as $300. Payout received was $285. Potential cause: Higher than expected service fee.

2. Unaccounted Fees:
   - seecom/Ibex payout for May total was $5,200. Bank deposit was $5,150. Discrepancy of $50. No explanation found in seecom/Ibex statement. Possible hidden transaction fee.

3. Duplicate Charges:
   - Guest: Michael Chen (Booking #DC-456). Charged twice for a 3-night stay on June 15th and June 16th. One charge needs to be refunded immediately. Potential impact on guest satisfaction is high.

4. Channel Commission Errors:
   - Airbnb commission for June calculated as 15% on 5 bookings, should be 14%. Total overcharge estimated at $120. Needs investigation with Airbnb support.
   - Booking.com commission for booking #BCOM-801 was 18%, but the contract states 15% for this property type.

Summary of Potential Loss:
- Revenue Mismatch: $45
- Unaccounted Fees: $50
- Commission Overcharge: ~$135
- Total direct impact: ~$230
- Indirect impact: Negative guest review from duplicate charge, potential loss of future bookings.